Mawasim Organic
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FAQs

About Mawasim Organic Trading L.L.C.

1. Who are Mawasim Organic Trading L.L.C?

Mawasim Organic Trading L.L.C. Company provides the freshest and healthiest 100% organic produce as attested to by leading local and international certification bodies.

2. Are our products 100% organic?

The Emirates Authority for Standardization & Metrology, Europe’s Istituto Certificazione Etica e Ambientale (ICEA), certify Mawasim products as 100 per cent organic.

3. Do we have our own farm?

Mawasim’s produce come from Al Rawafed Organic Agriculture, a farm located just 45 minutes away from downtown Abu Dhabi which grows more than 35 types of vegetables, fruits and herbs –  the largest variety available in the local market. 

4. Is Mawasim Certified?

Our farm, Al Rawafed Organic Agriculture, is certified by the Emirates Authority for Standardization & Metrology, Europe’s Istituto Certificazione Etica e Ambientale (ICEA), a global leader in Testing, Inspection and Certification. These organizations affirm Mawasim’s compliance with the highest international standards for farming, harvesting, handling and storing organic products. 


About Mawasim Hypermarket

5. Where is the Mawasim Organic Hypermarket Located?

The Mawasim Organic Hypermarket is located at the Al Mushrif area at the intersection of Al Dhafra Street and Al Khaleej Al Arabi in Abu Dhabi. It offers a vast selection of 100% natural and organic products. 

6. What does the Hypermarket offer to its customer?

Our store offers you a vast selection of 100% fresh and organic local fruits & vegetables. It also sells freshly baked products, fresh meat, dairy products and a variety of other grocery items.

Visit us at Mawasim Organic Hypermarket where you’ll find everything you need to eat clean and eat green. Like and Follow us on Facebook, Instagram and twitter @mawasimorganics to learn more about our best deals, promotions, discounts and new products

7. What are your working hours?

We are open daily from 9AM till 10PM


About Mawasim.ae

8. Where do we deliver in the UAE?

Abu Dhabi Island, Reem Island, Saadiyat Island, Officers Club, between the Bridges & Abu Dhabi Gate.


9.     What is the Delivery Schedule?

Order from 6:01am to 12:00pm to get your package on the same day!

Orders placed with us between 6:01am and 9:00am will be delivered starting 12pm the same day, while those we receive between 9:01am and 12:00pm will be transported starting 3pm the same day. As for orders that come in from 12:01pm to 6:00am, we guarantee delivery in less than 24 hours starting at 9am.

Please ensure that someone is home to receive your order. Deliveries will be made within Abu Dhabi Island, Reem Island, Saadiyat Island, Officers Club, between the Bridges area & Abu Dhabi Gate. We reserve the right to charge an additional delivery fee for the any deliveries to be re-delivered if no one is available at the delivery address.


Order Placed Between

Delivery Starting

6:01 am and 9:00 am

12 pm the same day

9.01 am and 12.00 pm

3 pm the same Day

12.01 pm and 6.00 am

Within less than 24 hours starting 9 am

 


10.    Are Mawasim products expensive?

Although we provide our valued customers with the freshest and healthiest 100% organic products, we guarantee them the best deals in the market.

11. How do I know I’ve submitted an order?

After placing your order and clicking on “Update Order” or changing your order in “View My Orders” and then clicking on “Confirm Changes,” you will see an “Order Confirmed” notification.

12. Can I order a box as a gift for someone else?

Yes. The easiest way to order any of our products as a gift is to choose one of our prepared boxes or make one of your choice. We will deliver your order within any point in the main island of Abu Dhabi.


Using Coupons

13. How to avail a coupon discount?

  • After you add your products to the shopping cart, click on the cart icon (top right) and select View Cart.
  • Click on Use Coupon Code
  • Enter the Code you received ex: DSC10PCT and click Apply Coupon
  • Your discount will be applied and you can view it in the sub-total area
  • Click Checkout